Singapore Airlines And Virgin Come Out Top In Airline Amenities Survey

SeatGuru, the airline information website, has published the results of a recent survey in which over 1600 travellers were asked their opinions about the amenities and related services received on all airlines.

The airlines that came out top in the survey were Singapore Airlines, voted the best airline for food, and the second best airline for amenities, Virgin Atlantic, voted best airline for amenities and third best for food, and BA, voted second best airline for food, and third for amenities.

44% passengers said that a television at their seat was the entertainment feature they valued most, while 26% said a full meal was the comfort feature they valued most. 36% said the in-flight luxury they would be most willing to pay for would be a bed.

36% said they would give up the complimentary snack to save money on the fare, while 37% said they would be willing to pay up to 10% more for a better seat with extra legroom. 32% said they wouldn't be willing to pay any premium.

When it comes to checking in, 56% of passengers said they preferred to check in online, while 14% preferred to check in at the electronic kiosk and 24% preferred to check in at the traditional manned desk.