Durham Tees Valley Airport Information

Durham Tees Valley is a no smoking airport. There is an information desk as you enter the terminal building.

Toilets are available in both the check in area and departures lounge.  Both Gents and Ladies toilets are equipped for baby changing apart from the baggage reclaim area, where they are in the disabled toilet.

There are two centres in the airport operated by Serendipity which have video games and rides.  They are in the main concourse and one in the departures lounge after security.

If you are going to need a wheelchair at the airport then you must confirm this at the time of booking your flight.

The airport does have an Ambulift which takes you onto the aeroplane even if you are in a wheelchair.  Again, remember to mention this when you book your flight/holiday.

Toilets with wheelchair access are available at the airport.

The airport is WiFi throughout the building.  So you can access the internet etc if your laptop is compatible.

There are also some fixed terminals which are in the departures lounge near to Gate 3 and also in the main concourse.  They accept pound and Euro coins and also credit cards.

There is no dedicated first aid room.  If you require assistance contact the Information Desk or a member of the security team. 

Check with your airline that it is possible for your pet to fly from the airport. Also check that your pet has the correct vaccinations and passport as it will remove the need for them to spend six months in quarantine.

For the most up to date advice and information contact the Department for Environment, Food and Rural Affairs for more advice.

Telephone 0044 (0)870 241 1710
Fax 0044 (0)20 7904 6206
www.defra.gov.uk/animalh/quarantine/index.htm

There is an ATM cash dispenser next to Travelex on the main concourse.

Travelex have two outlets at the airport, in the check in area and baggage reclaim area.
You can also pre book your currency.