LHR - London Heathrow Airport Terminal 4
The official meeting point at Heathrow Terminal 4 is next to the BAA information desk in arrivals, on the ground floor of the building, and is clearly signed.
In the arrivals area, information screens display live flight status information. The status message may be:
- Expected: The flight hasn't landed yet and you have got time time for a coffee
- Landed: Allow between 30-40 minutes after landing for passengers to clear passport control, baggage reclaim and customs. This can take longer during busy periods
- Baggage in hall: Passengers should be in the arrivals area shortly.
Arrivals at London Heathrow Airport Terminal 4
Terminal 4 arrivals area is located on the ground floor. European and Long haul flights land at Terminal 4 mainly operated by KLM and British Airways and their partners.
However, if you are transfer to or from terminal 4 to the other 3 terminals you will have to use the Heathrow Express Train which is free and takes around 8 minutes to travel to the other terminals.
Departures at London Heathrow Airport Terminal 4
When you arrive at Terminal 4 you will need to go to the first floor for check in. European and Long haul flights depart from Terminal 4 mainly by KLM and British Airways and their partners
Remember to allow plenty of time to check in as there will probably be long queues, particularly during busy periods such as summer holidays and Bank Holidays.
The general rule for checking in is:
UK and Ireland flights, check in 90 minutes prior to departure
European flights, check in 2 hours prior to departure
Long haul destinations, including El Al passengers, check in 3 hours prior to departure
You do have the option of self service check in at the airport and also on line check in.
This saves lots of time queuing, although you still may have to queue for a short while at the baggage drop desk.
Shopping in Terminal 4
There are plenty of places to do some last minute shopping for your holiday, purchase some books or magazines for your journey or buy some duty free goods at all four of the Heathrow terminals.
Listed below are all the retail outlets at Heathrow Airport Terminal 4, their location and opening hours.
| OUTLET | LOCATION | DETAILS |
Accessorize |
Before Security |
Fashion accessories |
Bally |
After Security |
Shoes, handbags etc. |
Best of the Best Supercars |
After Security |
Enter a Competition to win a high performance car |
The Body Shop |
Before Security |
Skincare, cosmetics etc. |
Books etc. |
After Security |
Wide range of books, including children's |
Boots x 3 shops |
Before Security
Arrivals
After Security |
Travel essentials, cosmetics etc Open 06.00 to 21.30 Open 06.00 to 22.00 |
Bulgari |
After Security |
Italian Jewellery |
Burberry |
After Security |
Men and women's fashion |
Cartier |
After Security |
Luxury jewellery |
Caviar House |
After Security |
Caviar, foie gras etc. |
Chanel |
After Security |
Perfumes etc. |
Chocolate Box |
After Security |
Chocolates and gifts |
Christian Dior |
After Security |
Designer wear. Also for children |
The Cigar House |
After Security |
Cigars, pipes and accessories |
Clinton Cards |
Before Security |
Gifts and cards |
David Clulow |
After Security |
Designer glasses |
Dixon's |
After Security |
Tax free digital cameras etc |
Ermenegildo Zegna |
After Security |
Elegant men's clothing |
Glorious Britain x 3 shops |
After Security
After Security
Before Security |
Traditional British gifts Open 06.00 to 22.00 Open 06.00 to 21.00 |
Gucci |
After Security |
Open 06.30 to 22.00 |
HMV |
After Security |
CD's DVD's etc |
Hamleys |
After Security |
The famous toy store |
Hargreaves Sports |
Before Security |
Beach and sports wear |
Harrods |
After Security |
The famous store |
Hermes |
After Security |
Leather accessories, silk scarves etc |
Impulse |
Before Security |
CD's DVD's |
Jo Malone |
After Security |
Bath oils, body lotions etc. |
Kurt Geiger |
After Security |
Luxury shoes |
Mac |
After Security |
Cosmetics and skin care |
Manicure Express |
After Security |
Express manicure 15 minutes |
Mappin & Webb |
After Security |
Jewellery |
Marks & Spencer |
Arrivals
Before Security |
Ready meals, sandwiches and quality food as above |
Mont Blanc |
After Security |
Pens, pencils etc |
Nike |
After Security |
Sports and leisure wear |
Paul Smith |
After Security |
Men's designer fashion wear |
Reiss |
Before Security |
Stylish clothes |
Rolling Luggage |
Before Security |
Luggage and accessories |
Salvatore Ferragamo |
After Security |
Shoes, handbags, ties and scarves |
Smythson of Bond Street |
After Security |
Stationery, diaries etc |
Spectrum Interactive |
After Security |
Fixed terminals for internet and emails |
Sunglass Hut |
After Security |
Designer sunglasses |
Swatch |
After Security |
Wide range of watches |
Taste of Britain |
After Security |
Clotted cream, jellied eels etc. |
Thomas Pink |
After Security |
Luxury shirts |
Thorntons |
Before Security |
Chocolates and toffees |
Tie Rack x 2 shops |
Before Security After Security |
Silk scarves, ties etc. Silk scarves, ties etc, plus luggage and accessories |
Tod's |
After Security |
Stylish shoes |
Versace |
After Security |
Luxury clothing and accessories, including make up and perfume |
Voyager |
Before Security |
Video games and fruit machines |
WHSmith Stationery |
Before Security |
A wide range of stationery products |
World Duty Free |
After Security |
Tax free spirits, tobacco, cosmetics etc |
World News |
After Security |
Newspapers, magazines, books and snacks |
World of Whiskies |
Before Security |
Good range of whiskies and cigars |
Bars, Restaurants & Cafes in Terminal 4
As you would expect of a large international airport like Heathrow, there are plenty of places offering you a great choice of where to get something to eat and drink, either before you check in or when you are waiting in the departures lounge.
Listed below are all the various options, together with details of where they are located in Heathrow Airport Terminal 4 and the opening hours.
| OUTLET | LOCATION | DESCRIPTION |
AMT Coffee x 2 outlets |
After Security
Before Security |
Coffees, muffins and more Open 05.30 to 22.00 |
Caffe Italia |
Before Security |
Pastas, pizzas, Breakfasts and snacks |
Cafe Nero |
After Security |
Coffees, Teas and snacks |
Caffe Uno |
After Security |
Italian Restaurant |
Caviar House Seafood Bar |
After Security |
Seafood and champagne |
Costa x 2 outlets |
Before Security
After Security |
Italian coffees, snacks etc Open 06.00 to 22.00 |
Est Bar Deli |
After Security |
Italian Cafe Bar |
Garfunkel's |
After Security |
Breakfast, lunch and dinner |
Pret a Manger |
After Security |
Coffees, snacks, wraps, salads and more |
Starbucks x 3 outlets |
After Security
Before Security Arrivals |
Coffees, sandwiches etc. as above Open 24 hours |
The Skylark |
Before Security |
Pub offering traditional pub food |
Wetherspoons |
After Security |
Pub offering traditional pub food |


